Botwit User Guide
Search for the articles here or browse the categories below.
Learn how to use Botwit effectively and make the most of its features to enhance customer support and engagement.
Botwit Glossary
Start the engine: Intro to Botwit and customer engagement.
Lesson 1: Your first Botwit conversation
Lesson 2: Dashboard Basics
Lesson 3 (a): Mastering core features
Get started with Botwit. This section guides you through the basic setup and introduces fundamental concepts in Botwit.
Creating a Botwit Account
Customizing your personal profile
Updating your General settings
Adding Agents
Adding inboxes
Guides to help with a smooth transition from other platforms, such as Zendesk, Freshdesk, Intercom, etc, to Botwit.
How to migrate from Intercom to Botwit?
How to migrate from Front to Botwit?
How to migrate from Freshdesk to Botwit?
How to migrate from Zendesk to Botwit?